Terms of Service

Please read these Terms of Service carefully before using our website or engaging our solar energy services.

Last Updated: February 20, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by Smart Homes Electricals Ltd ("Company," "we," "us," or "our"), as well as any services provided through this website. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or request our services.

1

Acceptance of Terms

By accessing, browsing, or otherwise using the Smart Homes Electricals Ltd website, you confirm that you are at least 18 years of age or the age of majority in your province or territory of residence, whichever is greater, and that you possess the legal authority to enter into a binding agreement under applicable law.

If you are using our website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to both the individual user and the entity.

Your continued use of the website following the posting of any changes to these Terms constitutes acceptance of those changes. We recommend reviewing these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this document indicates when these Terms were most recently revised.

If you do not agree to any provision of these Terms, you must immediately discontinue your use of the website and refrain from submitting any forms or requests through it.

2

Description of Services

Smart Homes Electricals Ltd provides solar panel installation, solar energy system design, ongoing maintenance and support, and energy efficiency consulting services. Our services are offered to residential and commercial property owners across Canada.

Through this website, we offer informational content about solar energy, our service offerings, and the general benefits of transitioning to renewable energy sources. Users may also submit contact forms to request consultations, obtain quotes, or ask questions about our services.

The scope of any individual project is determined through direct consultation between you and our team. The information presented on this website provides a general overview of our capabilities and does not constitute a binding offer, contract, or guarantee of specific results, pricing, or timelines.

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We will make reasonable efforts to notify users of significant changes, but we are not obligated to do so except where required by applicable law.

3

User Obligations

When using our website and services, you agree to comply with all applicable federal, provincial, and local laws and regulations. You further agree to the following conditions:

  • You will not use the website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.
  • You will not attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means.
  • You will not use any automated tools, bots, scrapers, or data-mining methods to extract, download, or index content from the website without our prior written consent.
  • You will not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity when interacting with our website or team.
  • You will provide accurate, current, and complete information when submitting forms or communicating with us through the website.
  • You will not transmit any viruses, malware, or other harmful code through the website, nor will you engage in any activity that could compromise the security or integrity of our systems.

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including reporting such violations to law enforcement authorities.

4

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, icons, audio clips, digital downloads, data compilations, and software, is the property of Smart Homes Electricals Ltd or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The Smart Homes Electricals name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Smart Homes Electricals Ltd. You may not use these marks without our prior written permission.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use, provided you do not alter or delete any copyright, trademark, or other proprietary notices.

Any use of the website not expressly permitted by these Terms constitutes a breach of these Terms and may violate copyright, trademark, and other laws.

5

Disclaimers

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Smart Homes Electricals Ltd does not warrant that the website, its content, or any services or items obtained through the website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components.

We do not guarantee any specific results from the use of our services, including but not limited to energy savings, system performance, return on investment, or payback periods. Actual results depend on numerous factors including weather conditions, property characteristics, equipment selected, local utility rates, maintenance practices, and energy consumption patterns.

The information provided on this website is for general informational purposes only. While we strive to keep the information current and accurate, we make no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

Specialists and experts referenced on this website participate in an advisory or consulting capacity. Their involvement does not constitute an endorsement of any particular outcome or guarantee of service quality beyond the terms agreed upon in individual service contracts.

6

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Smart Homes Electricals Ltd, its directors, officers, employees, agents, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to, use of, or inability to access or use the website or our services;
  • Any conduct or content of any third party on the website;
  • Any content obtained from the website;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • Decisions made or actions taken based on information provided on this website.

In no event shall our total aggregate liability to you for all claims arising out of or relating to the use of or inability to use the website exceed the greater of (a) the amount you paid to us during the twelve (12) months preceding the claim, or (b) one hundred Canadian dollars (CAD $100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

7

Indemnification

You agree to defend, indemnify, and hold harmless Smart Homes Electricals Ltd, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms of Service;
  • Your use of the website, including but not limited to any content you submit, post, or transmit through the website;
  • Your violation of any law or regulation, or the rights of a third party;
  • Any misrepresentation made by you in connection with your use of our website or services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You will not settle any matter without our prior written consent.

8

Third-Party Links

Our website may contain links to third-party websites, resources, or services that are not owned or controlled by Smart Homes Electricals Ltd. These links are provided for your convenience and informational purposes only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement, approval, or recommendation by Smart Homes Electricals Ltd of the linked site or any association with its operators.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit. You acknowledge and agree that Smart Homes Electricals Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites.

9

Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, store, and share your personal information. Our Privacy Policy is incorporated into these Terms by reference.

By using our website and providing personal information through contact forms or other interactions, you consent to the collection and use of your information as described in our Privacy Policy.

We encourage you to review our Privacy Policy carefully to understand our practices. If you have any questions about how your data is handled, please contact us using the information provided at the end of these Terms.

10

Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Smart Homes Electricals Ltd is registered in England with its principal office located at 6 York Way, Lancaster Road, Cressex Business Park, High Wycombe, HP12 3PY, England. Any legal proceedings arising out of or relating to these Terms shall be brought exclusively in the courts of England and Wales.

You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for the purpose of any suit, action, or other judicial proceeding arising out of these Terms. However, nothing in these Terms shall prevent us from seeking injunctive or other equitable relief in any court of competent jurisdiction.

11

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, the parties agree to first attempt to resolve the dispute informally.

You agree to contact us at [email protected] with a written description of the dispute, including relevant documentation and your proposed resolution. We will respond within thirty (30) business days and engage in good-faith negotiations for a period of at least sixty (60) days from the date of your initial notice.

If the dispute cannot be resolved through informal negotiation within the sixty-day period, either party may initiate formal proceedings. Both parties agree that any formal dispute resolution proceedings shall be conducted on an individual basis and not as part of a class, consolidated, or representative action.

For disputes that proceed beyond informal resolution, the matter shall be referred to binding arbitration under the rules of the London Court of International Arbitration (LCIA), or alternatively, either party may bring a claim in the courts of England and Wales as specified in Section 10.

12

Termination

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.

Upon termination, your right to use the website will cease immediately. If you wish to terminate your relationship with us, you may simply discontinue using the website. For data deletion requests, please refer to the rights outlined in our Privacy Policy.

All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification, and limitations of liability. Termination does not affect any rights or obligations that accrued prior to the termination date.

13

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will provide at least fourteen (14) days' notice before the new terms take effect. What constitutes a material change will be determined at our discretion.

Notice of changes may be provided through a prominent banner on our homepage, a direct email to users who have submitted contact information, or an update to the "Last Updated" date at the top of this document.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, in whole or in part, please stop using the website immediately.

14

Contact Information

If you have any questions about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

Smart Homes Electricals Ltd

6 York Way, Lancaster Road, Cressex Business Park, High Wycombe, HP12 3PY, England

Effective Date: February 20, 2026. These Terms of Service are effective as of the date stated and apply to all users of the Smart Homes Electricals Ltd website. Previous versions of our Terms are available upon request by emailing [email protected].